Refund & Cancellation Policy

This Refund & Cancellation Policy outlines the terms governing donations, contributions and payments made to Swaminath Welfare Foundation (SWF). The Foundation is a Section 8 non-profit organisation and all funds received are utilised solely for charitable and welfare purposes.

1. Nature of Donations

All donations made to Swaminath Welfare Foundation are voluntary and charitable in nature. Donations are not made in exchange for goods, services or commercial benefits.

2. Cancellation of Donations

Once a donation is successfully processed through the payment gateway, it is generally not possible to cancel the transaction, as funds are immediately allocated toward welfare activities and organisational objectives.

3. Refund Policy

  • As a non-profit organisation, SWF does not normally offer refunds on donations.
  • Refunds may be considered only in exceptional cases such as duplicate payments or technical errors.
  • Any refund request must be submitted in writing within a reasonable time from the date of transaction.
  • The decision of the Foundation regarding refunds shall be final and binding.

4. Processing of Approved Refunds

If a refund is approved, the amount will be processed through the same payment method originally used by the donor. Processing timelines may vary depending on the payment gateway, banking channels and regulatory procedures.

5. Incorrect or Failed Transactions

In case of failed, incomplete or incorrect transactions, donors are advised to contact the payment gateway support team in the first instance. SWF will provide reasonable assistance where required.

6. Tax Exemption Implications

Donations made to the Foundation may be eligible for tax benefits under applicable laws. In case of refunds, any tax benefit claimed by the donor, if applicable, shall be the sole responsibility of the donor.

7. Policy Amendments

Swaminath Welfare Foundation reserves the right to amend or update this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon publication on this website.

8. Contact Information

For queries related to refunds or cancellations, please contact:
Swaminath Welfare Foundation (SWF)
Email: info@swfoundation.org
Phone: +91 XXXXX XXXXX

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